Privacy Notice

At OtakuSky (a US Registered Trademark), we value your privacy as much as we value our own. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.otakusky.com.

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1. Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

• Your Name
• Billing Address & Shipping Address
• Payment Information (processed securely via encrypted gateways)
• Email Address
• Phone Number

2. How We Use Your Information

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:

• Communicate with you regarding your order status.
• Screen our orders for potential risk or fraud.
• Provide you with information or advertising relating to our products (only if you have opted in).

3. Data Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

4. Sharing Your Personal Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you (e.g., shipping carriers like USPS/DHL/FedEx), so long as those parties agree to keep this information confidential.

5. Discreet Shipping & Privacy

We understand that many of our products (such as Dakimakura or Cosplay items) are personal. We respect your privacy. All packages are shipped in plain, opaque packaging. The shipping label does not disclose the specific contents of the package to ensure your privacy is protected during delivery.

6. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected] or by visiting our Contact Us page.